Account Opening


Terms and Conditions on Account Opening

TERMS AND CONDITIONS FOR FINANCIAL SERVICES – PERSONAL

CREDIT UNION

EDF 169.01 (11/09) 1

1. INTERPRETATION – For the purposes of the Financial Services and Account

Opening Agreement – Personal or Financial Services Agreement – Personal and

the Personal Account Opening and Specimen Signature Agreement, as the case

may be, you and the Credit Union shall refer to the Credit Union. I, me, my and us

refer to the Applicant(s). The singular shall be construed as meaning the plural

and vice versa when the context so requires.

2. THESE TERMS AND CONDITIONS – I understand and agree that these Terms

and Conditions will apply to each personal account opened for me at the Credit

Union and that I should read and retain them. They replace all prior Terms and

Conditions of Financial Services for personal accounts. I understand you may

make changes to these Terms and Conditions from time to time. If I am a youth

under the age of 12 or my parent or guardian may also sign on my account(s), I

understand my parent or guardian will be provided with a copy of these Terms and

Conditions.

3. FAIR DEALINGS - The Credit Union is committed to fair dealing and transparency

in its customer relationships. It will provide relevant and meaningful information in

an understandable manner so that I am able to make informed decisions regarding

the products and services the Credit Union offers. To assist the Credit Union in

meeting this commitment, I will identify my financial needs, provide information

relevant to those needs and keep that information current at the Credit Union. To

obtain further details about the Credit Union’s Market Code, please contact the

Credit Union.

4. DEBITING MY ACCOUNT – You may debit my account(s) for all cheques, bills of

exchange, or other instruments and any authorized debit transactions, whether

electronic, voice response, written or otherwise, and may carry out any of my

instructions in connection with my account(s). You may charge and debit my

account(s) for any debt I owe to you, whether it is a joint or sole liability. Should

any instruments received by you for my account(s) be lost or stolen or otherwise

disappear from any cause, other than your negligence, you may charge them to my

account(s).

5. OVERDRAFT PROTECTION – If I wish Overdraft Protection I understand I must

apply and be approved for it. Every account does not come with Overdraft

Protection. If I have been approved for Overdraft Protection with my account, I can

borrow up to the limit set by the Credit Union (the “Limit”). The Credit Union may

change the Limit or terminate the Overdraft Protection at any time, at its sole

discretion, on notice to me. Once terminated, Overdraft Protection is no longer

available to me.

I can use the Overdraft Protection if there are not enough funds in my account(s) to

cover a cheque I have written or a withdrawal I have made up to the Limit. I may

access the Overdraft Protection by writing cheques or by any other debit

transaction I initiate all of which shall be considered an advance or loan to me. All

deposits or credits to my account or a linked deposit account to which the Overdraft

Protection is attached will constitute a payment on the Overdraft Protection and for

the purposes of The Personal Property Security Act shall constitute a debtor

initiated payment.

I will pay the Credit Union interest on all amounts advanced up to the Limit from the

date of the advance, as well after as before maturity, default or judgment at the rate

of interest charged by you from time to time for Overdraft Protection and any

Overdraft Protection charges established by the Credit Union from time to time. If

not paid, the Credit Union may advance on the Overdraft Protection to pay such

interest. I agree to pay the amount owing on the Overdraft Protection including

interest Upon Demand by the Credit Union. If I default on payment, I agree to pay

the charges applicable to Overdraft Protection.

If I overdraw the approved Overdraft Protection Limit or if there is no Overdraft

Protection on my account I promise to pay upon your request any amounts that

overdraw my account(s)(“an overdraft”) which you in your absolute discretion may

permit together with interest on such overdraft at the interest rate charged by you

from time to time and any overdraft charges established by the Credit Union from

time to time. You may transfer from any of my accounts including any joint account

such funds as are necessary to pay any such overdraft.

The Overdraft Protection rate and any overdraft rate, if different, is posted at the

Credit Union and identified in statements or publications made available to me.

Interest accrues daily and is payable monthly.

Any Overdraft Protection is subject to the applicable lending policy on qualification

and approval.

6. ACCOUNT STATEMENTS – You may send statements relating to the operation of

my account(s) to me by mail with or without instruments at my address or make

such statements available to me in electronic format. If I wish to receive my

statements in electronic format only, I will indicate that to you. When I ask you to

provide statements in electronic format only I understand I will no longer receive

paper statements. Electronic statements will be available online for a limited time

from the statement date. Should I require a permanent record I will print or save a

copy of any statements I require. If I change my residence, I will advise you in

writing within 30 days. Should you not be able to contact me, for the purpose of

communicating with me I consent and agree to you contacting any Alternate

Contact I have provided. I will examine my statements and tell you of any errors,

irregularities or forgeries. Unless such errors, irregularities or forgeries are brought

to your attention in writing or through email if I have electronic access, I understand

and agree that after the 30 days have expired, the statement and the balance

shown on it are considered correct and that all payment and transactions are

genuine and properly charged against my account(s). If I do not contact you within

30 days, I understand I will have no claim against you for reimbursement even if

the instrument charged to my account was forged, unauthorized or fraudulent.

Statements forwarded to me by mail are deemed received by me on the day after

mailing. Statements provided electronically are deemed received by me on the last

day of the month for which the statement applies. Where the account is joint you

may send statements to one of us. You may utilize electronic imaging and

retention in connection with my account transactions and need not provide me with

original instruments.

7. DEPOSITS – I may make deposits to any of my accounts when you are open for

business, through ATM, or electronically if available, and I have agreed to the

terms of any required electronic access agreement. You may decide which of my

accounts to credit any deposit to if I do not indicate the appropriate account. All

deposits credited to my account(s) are subject to clearing and final payment. At

your discretion you may place a hold on a deposit to determine if it will be

honoured when presented for payment. Notwithstanding that a hold may have

been placed on a deposit, if a cheque or other credit item is returned to you unpaid

for any reason, you may charge the amount of the returned cheque or item, plus

any interest which may have accrued and all expenses, fees and charges you may

have incurred in attempting to collect the cheque or other item to my account(s).

8. ASSIGNMENT OF ACCOUNT – No assignment of any account other than to you

is valid or binding upon you.

9. CLOSING MY ACCOUNT – You may close my account(s) without notice to me if I

do not operate my account(s) or conduct my business at the Credit Union in a

satisfactory manner, for example if I maintain an unauthorized overdrawn balance

due to NSF cheques or outstanding service charges or I use the account(s) for

illegal purposes. You may close my account(s) without reason by giving me at

least 30 days’ notice. You may apply any of my funds to any debt of mine to you.

10. INACTIVE ACCOUNTS - My account will be considered inactive if I do not

complete a transaction or request or acknowledge a statement of account for a

period of two years. If my account(s) becomes inactive, you may require me to

visit the Credit Union and present acceptable proof of my identity and my address

in order to reactivate my account(s). You may consolidate my inactive accounts as

you see fit.

11. ACCESSING MY ACCOUNT(S) – I understand I may access my account within

your branches, through designated automated machines (ATMs), Direct Payment

terminals, via telephone or through internet banking. I acknowledge that the terms

of any ATM or member card Agreement and any Electronic Access Agreement

also apply when I access my account through automated machines or

electronically. I acknowledge that you may require me to come to a branch to

conduct a transaction and that you may refuse a deposit to an account or refuse to

accept any item for deposit. You may require up to 30 days’ notice, for me to

withdraw monies from my accounts. Access to my account may be subject to daily

or transaction limits as set by you. You may refuse to release funds in my account

if you are required to do so by any legal authority or if in your opinion there is any

unusual, improper or suspicious activity in the account or where there is a dispute

as to entitlement to such funds. I understand I may appoint a power of attorney

over my account, however, you may require additional verification to process a

transaction.

12. FEES – You may charge your usual fees and charges for the operation of my

account(s) and conducting transactions at the rates established by you from time to

time and you may debit my account(s) from time to time for the amount of such

fees and charges. I understand you will give 30 days’ notice of any change in fees

or charges.

13. DISHONOURED CHEQUES – You may debit my account(s) for all dishonoured

cheques or other items or transactions of any kind which may have been deposited

to my account(s) and which are not paid on presentation. I agree to pay any

service fees or charges in connection with a dishonored cheque. I waive

presentment, protest and notice of the dishonour of each such document where

there is an endorser other than me.

14. STOP PAYMENTS – If I ask you to “stop payment” on a cheque or other

instrument whether in writing, orally or electronically, I understand you will use

reasonable diligence to meet my request, however, you cannot guarantee the stop

payment will be effective. If I ask you to stop payment I will provide you with as

much information as possible to identify the cheque including my account number,

the amount, date, payee and number of the cheque or instrument. I understand my

instructions must be received in sufficient time for you to act on my instructions. If I

ask you to stop payment on a cheque or other instrument, I agree to indemnify you

and hold you harmless for all expenses, costs, damages and liability which may

arise from the stop payment request, whether it is effective or not, including without

limitation any expenses, costs, damages or liability for:

a. refusing to pay the cheque or instrument;

TERMS AND CONDITIONS FOR FINANCIAL SERVICES – PERSONAL

CREDIT UNION

EDF 169.01 (11/09) 2

b. making payment of the cheque or instrument contrary to the stop payment

request whether as a result of timing, notice, inadvertence, accident,

equipment failure or otherwise.

15. COLLECTION AND USE OF INFORMATION – In providing financial services to

me, I understand you will be collecting and gathering personal, financial and credit

information from me (Information) to: (i) to verify my identity; (ii) understand my

needs and eligibility for products and services; (iii) open, maintain and administer

my account and provide me with financial services that meet my needs; (iv) obtain

credit reports and evaluate my credit rating and credit worthiness; (v) to administer

and manage security and risk in relation to my account and the financial services

provided to me; (vi) comply with legal and regulatory requirements; (vii) assist in

dispute resolution; (viii) offer and provide me with the other products and services

of the Credit Union and of its affiliates and service suppliers.

I understand that you require and may use my Social Insurance Number as an aid

to identify me with credit bureaus and other financial institutions for credit matching

purposes and for income tax reporting purposes on interest bearing or investment

accounts. I understand that the provision of my Social Insurance Number for credit

matching purposes is optional and not a condition of service.

I understand that you need my consent to collect, use and disclose Information

gathered about me except when the law allows you to do so without my consent.

For that purpose, I authorize, consent to, and accept this as written notice of your

obtaining, gathering, copying, scanning, updating, disclosing, sharing or

exchanging such Information about me at any time for the purposes described

including from or with any credit bureau, credit grantor or other entity in connection

with my account and any relationships between us or those which you or I wish to

establish. You may use this Information for so long as it is needed for the purposes

described. I understand that I can ask you to stop using my Information to offer me

other products or services at any time. I also understand that I may request that

you stop using my Social Insurance Number for credit matching purposes at any

time.

I understand it is necessary to keep my Information current and I agree to notify

you of any changes in my Information.

For the purpose of this authorization, your affiliates and service suppliers mean

Credit Union affiliates and service suppliers that are engaged in the business of

providing services or products to the public in Canada including but not limited to,

deposits, financing arrangements, credit, charge and payment card service, trust

and custodial services, securities and brokerage services, insurance services,

electronic services, information and technology services, education and consulting

services.

To assist in providing financial services, the Credit Union may use service

providers located in the United States. In the event that a service provider is

located in the United States, Information may be processed and stored in the

United States and United States governments, courts or law enforcement or

regulatory agencies may be able to obtain disclosure of the Information through the

laws of Canada and the United States.

16. PRIVACY – Credit Union and Privacy legislation prescribe and restrict the use of

personal, financial or credit information (Information) without consent. To obtain

details about Credit Union policies and procedures for protecting privacy of

Information and Customer rights please contact the Credit Union, Attention:

Privacy Officer.

17. SPECIMEN & ELECTRONIC SIGNATURE – My signature on the Financial

Services and Account Opening Agreement – Personal or the Personal Account

Opening and Specimen Signature Agreement, as the case may be, may be taken

by you as a specimen signature for the purposes of dealing with my account(s).

You may require me to complete other specimen signature cards as may be

necessary. Where an electronic signature is available, by signing a signature pad I

am adopting such signature and authorize the signature to be applied to the

document.

18. FACSIMILE – All Agreements and any Attachments may be signed and sent by

facsimile and executed in counter-parts and shall be as effective as if signed and

delivered as an original document.

19. CANADIAN PAYMENTS ASSOCIATION – You may use clearing arrangements

made pursuant to the Bylaws and Rules of the Canadian Payments Association as

amended or adapted from time to time in all dealings with my account(s). You are

not responsible for any loss occasioned by using such clearing arrangements nor

for any delay or failure to exercise your rights or powers under such clearing

arrangements.

20. JOINT ACCOUNTS – If I apply to open a joint account with one or more other

persons:

a. The account(s) shall be issued and held jointly as joint tenants with right of

survivorship unless otherwise designated;

b. If the account has a right of survivorship, then if any one or more of the

signors die, any monies standing to the credit of the account are to be subject

to withdrawal by the survivor or, if more than one, then by the survivors.

Where there is a separate agreement in connection with a specific deposit,

the survivorship designation in that agreement shall apply;

c. I am jointly and severally liable for all charges and overdrafts imposed or

payable with respect to my accounts;

d. Unless otherwise designated on any other signing authority document any

signor or the survivor may withdraw or write cheques or instruments, stop

payment or process other authorized debit transactions, whether electronic,

voice response, written or otherwise, on any account. Such withdrawal or

payment is valid and shall release and discharge you from any liability. I

understand that such other signing authority document needs to be signed by

all joint account holders or survivors;

e. I also understand and agree that for the purposes of ascertaining and

recording identity on and providing specimen signatures that my personal

information may be recorded with and disclosed to other joint account

holders;

f. Unless otherwise designated, the survivor is entitled to any and all insurance

on the account.

21. INDEMNITY – If my statements, instruments, debit memos and vouchers are lost,

stolen or destroyed, I shall accept your records as conclusive proof of the

correctness and authenticity of the items or entries so recorded therein and agree

to hold you free from all liability and to indemnify and save you harmless from any

loss, claim or demand made upon you as a result of such loss, claim or demand.

22. CHANGES TO THE AGREEMENT – You may make changes to this Agreement to

correct clerical errors without notice to me. You may make other changes to the

Terms and Conditions if you notify me of such changes. You may give me this

notice by mail OR electronically and by posting notice of such changes at the

Credit Union. My use of any of my account(s)after the effective date of the

changes is my acceptance of the changes.

23. RECORDS – You may create and retain such records as necessary to comply with

legal and regulatory requirements including retention of telephone or electronic

instructions.

24. TRUST ACCOUNT – If a trust account is designated in the Financial Services and

Account Opening Agreement – Personal or the Personal Account Opening and

Specimen Signature Agreement, as the case may be, the Applicant is Trustee.

The Trustee is legal owner of the account and the beneficiary, as designated in the

Trust Account Attachment, is beneficial owner of the account. I understand that the

Credit Union is not required to recognize anyone other than the Applicant as having

an interest in the account. Where the Credit Union opens an account which has

been designated as a Trust Account or similar designation, whether for a specified

party or not, the Credit Union will continue to accept all instructions respecting the

account only from the Applicant and is not obliged to obtain any consent from or

see to the execution of a trust for any other person absent a specific written

agreement by the Credit Union to the contrary.

25. ESTATE ACCOUNT – If an estate account is designated in the Financial Services

and Account Opening Agreement – Personal or the Personal Account Opening and

Specimen Signature Agreement, as the case may be, the Applicant is the executor

or personal representative of the estate in that capability. The deceased is

identified in the Estate Account Attachment.

26. YOUTH ACCOUNT – Youth account includes FAT CAT and HEAD START

accounts and any other account for youths or students. If a youth account is

designated in the Financial Services and Account Opening Agreement – Personal

or the Personal Account Opening and Specimen Signature Agreement, as the case

may be, the youth is the applicant and owner of the account and entitled to deposit

and withdraw from the account. If a parent or guardian is to have withdrawal or

investment privileges such privilege shall be designated in the Youth Account

Attachment or by such other lawful order or direction to the Credit Union.

27. ATTACHMENTS – These Terms and Conditions apply to any attachments to

account opening documents.

28. ASSIGNMENT OR SALE BY CREDIT UNION – The Credit Union may transfer, by

way of assignment, arrangement, sale or otherwise, any or all of its rights under

this Agreement.

29. RELATIONSHIPS AND THIRD PARTY TRANSACTIONS –The Credit Union will

disclose to me any relationships with intermediaries or affiliates that are relevant to

a product or service offering prior to product acquisition. If a product supplied is

acquired from a third party, the Credit Union will disclose the relevant relationship

at the time of product inquiry and/or product acquisition. The Credit Union may

receive compensation from the sale of third party products or services to me.

30. LIABILITY OF THE CREDIT UNION – The Credit Union is not liable for any delay,

loss, damage or inconvenience which results from providing or failing to provide a

service except where such loss results from technical problems, errors, system

malfunctions for which we are solely responsible. The Credit Union is not

responsible for any failure, error or delay by any third party. Under no

circumstances is the Credit Union responsible for any indirect, consequential,

special, aggravated or punitive damages, however, caused to me or suffered by

me regardless of how caused. The Credit Union is not responsible for any errors

which result from me incorrectly providing any account number, dollar amount or

other information required for the operation of my account(s).

TERMS AND CONDITIONS FOR FINANCIAL SERVICES – BUSINESS

CREDIT UNION

EDF 179.01 (11/09) 1

1. INTERPRETATION – For the purposes of the Financial Services and Account

Opening Agreement – Business or the Financial Services Agreement – Business

and the Business Account Opening Agreement, as the case may be, you or your

shall refer to the Applicant. The singular shall be construed as meaning the plural

and vice versa when the context so requires.

2. THESE TERMS AND CONDITIONS – These Terms and Conditions apply to each

business account opened at the Credit Union. They replace all prior Terms and

Conditions of Financial Services. You will be provided with a copy when the

account is opened. You should read and retain them. The Credit Union may

make changes to these Terms and Conditions from time to time.

3. DEBITING THE ACCOUNT – The Credit Union may debit your account(s) for all

cheques, bills of exchange or other instruments and any authorized debit

transactions, whether electronic, voice response, written or otherwise, and may

carry out any of your instructions in connection with this account(s). The Credit

Union may charge and debit your account(s) for any debt owed to it, whether it is a

joint or sole liability. Should any instruments received by the Credit Union for your

account(s) be lost or stolen or otherwise disappear from any cause whatsoever,

other than the Credit Union negligence, the Credit Union may charge the same to

your account(s).

4. OVERDRAFTS – You shall pay on demand any overdraft which the Credit Union

in its absolute discretion may permit against the account(s) together with interest

thereon at the interest rate charged by the Credit Union from time to time for

overdrafts and any overdraft charges established by the Credit Union from time to

time. The overdraft rate is posted at the Credit Union and identified in statements

or publications made available to you. The Credit Union may transfer from any of

your accounts including any joint account such funds as are necessary to pay any

such overdraft.

5. ACCOUNT STATEMENTS – The Credit Union may send statements relating to

the operation of the account(s) to you by mail with or without instruments at your

address or make such statements available to you in electronic format. If you wish

to receive your statements in electronic format only, you will indicate that to the

Credit Union. When you ask us to provide statements in electronic format only you

will no longer receive paper statements. Electronic statements will be available

online for a limited time from the statement date. Should you require a permanent

record you should print or save a copy of any statements you require. If you

change your mailing address, you will advise the Credit Union in writing within 30

days. You will examine your statements and inform the Credit Union of any errors,

irregularities or forgeries. You will give the Credit Union notice in writing of any

unauthorized or forged endorsement on any instrument immediately after you have

acquired knowledge of it. Unless such errors, irregularities or forgeries are brought

to the attention of the Credit Union in writing or through email if you have electronic

access, you understand and agree that after the 30 days have expired, the

statement and the balance shown on it are considered correct and that all

payments and transactions are genuine and properly charged against the

account(s). If you do not contact the Credit Union within 30 days, you understand

you will have no claim against the Credit Union for reimbursement even if the

instrument charged to your account was forged, unauthorized or fraudulent.

Statements forwarded by mail are deemed received by you on the day after

mailing. Statements provided electronically are deemed received by you on the

last day of the month for which the statement applies. Where the account is joint

the Credit Union may send statements to one of you. The Credit Union may utilize

electronic imaging and retention in connection with the operation of your account

and is not obliged to provide you with original instruments.

6. PREPARATION OF INSTRUMENTS & INTERNAL SUPERVISION – In the

conduct of your business you agree to have in place systems, procedures and

controls, effective to prevent and detect thefts of instruments or losses due to

forgeries or frauds involving instruments, including without limiting the generality of

the foregoing those:

a. ensuring that all instruments, cheque imprinters and facsimile signature

devices are kept in a secured locked receptacle, vault, safe, etc. and that

designated individuals are responsible for them at all times;

b. conducting periodic audits of instruments; and

c. ensuring that the individual responsible for doing statement reconciliation

shall not be the individual who is responsible for security of instruments or

their preparation.

You will monitor the conduct of all employees and agents having any role in the

preparation of your instruments and statement reconciliation.

You agree that the Credit Union shall have no responsibility or liability whatsoever

for any loss due to a forged or unauthorized signature unless you prove each of

the following: (i) that the forged or unauthorized signature was made by a person

who was at no time your employee or agent; (ii) that the loss was unavoidable

despite your having had in place the systems, procedures and controls to

supervise and monitor your employees and agents; (iii) that the loss was

unavoidable despite your having taken all feasible steps to prevent the forgery or

unauthorized signature and the loss arising therefrom; and (iv) the loss was not

caused by your negligence, fault or willful misconduct.

7. DEPOSITS – You may make deposits to any of your accounts when the Credit

Union is open for business, through ATM, or electronically if available and you

agreed to the terms of any required electronic access agreement. The Credit

Union may decide which of your accounts to credit any deposit to if you do not

indicate the appropriate account. All deposits credited to your account(s) are

subject to clearing and final payment. The Credit Union may place a hold on a

deposit to determine if it will be honoured when presented for payment.

Notwithstanding that a hold may have been placed on a deposit if a cheque or

other credit item is returned to the Credit Union unpaid for any reason, the Credit

Union may charge the amount of the returned cheque or item, plus any interest

which may have accrued and all expenses, fees and charges the Credit Union may

have incurred in attempting to collect the cheque or other item to your account(s).

8. ASSIGNMENT OF ACCOUNTS – No assignment of any account other than to the

Credit Union is valid or binding upon the Credit Union.

9. CLOSING ACCOUNTS – The Credit Union may close your account(s) without

notice to you if you do not operate your account or conduct your business at the

Credit Union in a satisfactory manner, for example if you maintain an unauthorized

overdrawn balance due to NSF cheques or outstanding service charges or you use

the account for illegal purposes. The Credit Union may close your account(s)

without reason by giving you at least 30 days’ notice. The Credit Union may apply

any of your funds to any debt of yours.

10. INACTIVE ACCOUNTS – Your account(s) will be considered inactive if you do not

complete a transaction or request or acknowledge a statement of account for a

period of two years. If your account(s) becomes inactive, the Credit Union may

require you to visit the Credit Union and present acceptable proof of identity and

address in order to reactivate the account(s). The Credit Union may consolidate

inactive accounts as it sees fit.

11. ACCESSING ACCOUNTS – You may access your account(s) within the Credit

Union branches, through designated automated machines (ATMs), Direct Payment

terminals, via telephone or through internet banking. The terms of any ATM or

member card Agreement and any Electronic Access Agreement also apply when

you access your account through automated machines or electronically. The

Credit Union may require you to come to a branch to conduct a transaction and

may refuse a deposit to an account or refuse to accept any item for deposit. The

Credit Union may require up to 30 days’ notice, for you to withdraw monies from

your accounts. Access to your account may be subject to daily or transaction

limits as set by the Credit Union. The Credit Union may refuse to release funds in

your account if it is required to do so by any legal authority or if in the Credit

Union’s opinion there is any unusual, improper or suspicious activity in the account

or where there is a dispute as to entitlement to such funds. You may appoint a

power of attorney over your account, however, the Credit Union may require

additional verification to process a transaction.

12. FEES – The Credit Union may charge its usual fees and charges for the operation

of the account(s) and conducting transactions at the rates established by it from

time to time and may debit the account(s) from time to time for the amount of such

fees and charges. You understand the Credit Union will give 30 days’ notice of

any change in fees or charges.

13. DISHONOURED CHEQUES – The Credit Union may debit the account(s) for all

dishonored cheques or other items or transactions of any kind which may have

been deposited to the account and which are not paid on presentation. You agree

to pay any service fees or NSF charges in connection with a dishonored cheque.

You waive, presentment, protest and notice of the dishonor of each such

document where there is an endorser other than you.

14. STOP PAYMENTS – If you ask the Credit Union to “stop payment” on a cheque or

other instrument whether in writing, orally or electronically, you understand the

Credit Union will use reasonable diligence to meet the request; however the Credit

Union cannot guarantee the stop payment, will be effective. You agree any one

signing authority or other individual you have authorized may provide a stop

payment direction to the Credit Union. If you ask the Credit Union to stop payment

you will provide the Credit Union with as much information as possible to identify

the cheque including your account number, the amount, date, payee and the

number of the cheque or instrument. You understand your instructions must be

received in sufficient time for the Credit Union to act on your instructions. If you

ask the Credit Union to stop payment on a cheque or other instrument, you agree

to indemnify the Credit Union and hold the Credit Union harmless for all expenses,

costs, damages and liability which may arise from the stop payment request,

whether it is effective or not, including without limitation any expenses, costs,

damages and liability for:

a. refusing to pay the cheque or instrument;

b. making payment of the cheque or instrument contrary to the stop payment

request whether as a result of timing, notice, inadvertence, accident,

equipment failure or otherwise.

TERMS AND CONDITIONS FOR FINANCIAL SERVICES – BUSINESS

CREDIT UNION

EDF 179.01 (11/09) 2

15. COLLECTION AND USE OF INFORMATION – In providing financial services to

you the Credit Union will be collecting and gathering personal, financial and credit

information from you (Information) to: (i) verify identity of the signing authorities; (ii)

understand your needs and eligibility for products and services; (iii) open, maintain

and administer your account and provide you with financial services that meet your

needs; (iv) obtain credit reports and evaluate your credit rating and credit

worthiness; (v) administer and manage security and risk in relation to your

account and the financial services provided to you; (vi) comply with legal and

regulatory requirements; (vii) assist in dispute resolution; (viii) offer and provide

you with the other products and services of the Credit Union and of its affiliates

and service suppliers.

You understand that the Credit Union requires and may use your Social Insurance

or Business Number, as may be applicable, as an aid to identify you with credit

bureaus and other financial institutions for credit matching purposes or for income

tax reporting purposes on interest bearing or investment accounts. You also

understand that the provision of a Social insurance Number for credit matching

purposes is optional and not a condition of service.

You understand that the Credit Union needs your consent to collect, use and

disclose Information gathered about you except when the law allows the Credit

Union to do so without your consent. For that purpose you authorize, consent to,

and accept this as written notice of the Credit Union obtaining, gathering, copying,

scanning, updating, disclosing, sharing or exchanging such Information about you

at any time for the purposes described including from or with any credit bureau,

credit grantor or other entity in connection with your account and any relationships

between us or those which the Credit Union or you wish to establish. The Credit

Union may use this Information for so long as it is needed for the purposes

described. You understand that you can ask the Credit Union to stop using

Information to offer you other products or services at any time. You also

understand that you may ask the Credit Union to stop using the Social Insurance

number for credit matching purposes at any time.

You understand it is necessary to keep your Information current and you agree to

notify the Credit Union of any changes in your Information.

For the purpose of this authorization, Credit Union affiliates and service suppliers

mean Credit Union affiliates and service suppliers that are engaged in the

business of providing services or products to the public in Canada including, but

not limited to, deposits, financing arrangements, credit, charge and payment card

services, trust and custodial services, securities and brokerage services, insurance

services, electronic services, information and technology services, educational and

consulting services.

To assist in providing financial services, the Credit Union may use service

providers located in the United States. In the event that a service provider is

located in the United States, Information may be processed and stored in the

United States and United States governments, courts or law enforcement or

regulatory agencies may be able to obtain disclosure of the Information through

the laws of Canada and the United States.

16. PRIVACY – Credit Union and Privacy legislation prescribe and restrict the use of

personal, financial or credit information (Information) without consent. To obtain

details about Credit Union policies and procedures for protecting privacy of

Information and Customer rights please contact the Credit Union, Attention:

Privacy Officer.

17. SPECIMEN SIGNATURE – Signatures on the Signing Authorities and Specimen

Signature Document Agreement may be taken by the Credit Union as specimen

signatures for the purposes of dealing with the account(s). The Credit Union may

also require you to complete other signing authorities and specimen signature

documents to operate the account.

18. FACSIMILE – All Agreements and any Attachments may be signed and sent by

facsimile and executed in counter-parts and shall be as effective as if signed and

delivered as an original document.

19. CANADIAN PAYMENTS ASSOCIATION – The Credit Union may use clearing

arrangements made pursuant to the Bylaws and Rules of the Canadian Payments

Association as amended or adopted from time to time in all dealings with your

account(s). The Credit Union is not responsible for any loss occasioned by using

such clearing arrangements nor for any delay or failure to exercise Credit Union

rights or powers under such clearing arrangements.

20. JOINT ACCOUNTS – If the Applicant(s) applies to open a joint account:

a. (i) this is your joint mandate;

(ii) the account opened or maintained under this mandate shall be a joint

account, howsoever it may be named;

(iii) each of the above clauses shall be deemed to have been appropriately

changed; and

(iv) unless otherwise designated, on any other signing authority document

any signor or the survivor may withdraw or write cheques or

instruments, or process other authorized debit transactions, whether

electronic, voice response, written or otherwise, on any account. Such

withdrawal or payment is valid and shall release and discharge the

Credit Union from any liability.

b. The Credit Union is authorized to credit to the account any deposit made by

any one or more of you including all monies and the proceeds of any

instrument. The Credit Union is also authorized to credit to the account any

like deposit made by any other person for the credit of any one or more of

you. The Credit Union may endorse any instrument for any one or more of

you, and the Credit Union may charge to the account any instrument credited

as aforesaid that is returned unpaid;

c. You jointly and severally agree to pay any overdraft or other indebtedness or

liability to the Credit Union arising out of the operation of the account as

provided in this agreement;

d. In the case where the account involves two or more sole proprietors, the

account shall be without survivorship unless otherwise designated. In the

case of a partnership the survivorship shall be dictated by the partnership

agreement or partnership signing authorities document and in the absence of

any other designation shall be deemed to be without survivorship. In the

case of an entity and an individual or sole proprietor the account shall be

without survivorship unless otherwise designated.

If the account has a right of survivorship then if any one or more of the

applicants die, any monies standing to the credit of the account are to be

subject to withdrawal by the survivor or, if more than one, then by the

survivors. Where there is a separate agreement in connection with a specific

deposit the survivorship designation in that agreement shall apply; and

e. Any one of you may sign receipts for vouchers and acknowledgments of the

correctness of the account, authenticity of vouchers and release as required

by the Credit Union;

f. For the purpose of ascertaining and recording identity and providing

specimen signatures the personal information of Signing Authorities may be

recorded with and disclosed to other signing authorities.

21. INDEMNITY – If your statements, instruments, debit memos and vouchers are lost,

stolen or destroyed, you shall accept the Credit Union records as conclusive proof

of the correctness and authenticity of the items or entries so recorded therein and

agree to hold the Credit Union free from all liability and to indemnify and save the

Credit Union harmless from any loss, claim or demand made upon the Credit

Union as a result of such loss, claim or demand.

22. CHANGES TO THE AGREEMENT – The Credit Union may make changes to this

Agreement to correct clerical errors without notice to you. The Credit Union may

make other changes to the Terms and Conditions if they notify you of such

changes. The Credit Union may give you this notice by mail OR electronically and

by posting notice of such changes at the Credit Union. Use of any of the

account(s) after the effective date of the changes is your acceptance of the

changes.

23. RECORDS – The Credit Union may create and retain such records as necessary

to comply with legal and regulatory requirements including retention of telephone

or electronic instructions.

24. TRUST ACCOUNT – If a trust account is designated in the Financial Services and

Account Opening Agreement- Business or the Business Account Opening

Agreement, as the case may be, the Applicant is Trustee. The Trustee is legal

owner of the account and the beneficiary as designated in the Attachment for Trust

Account is beneficial owner of the account. You understand that the Credit Union

is not required to recognize anyone other than the Applicant as having an interest

in the account. Where the Credit Union opens an account which has been

designated as a Trust Account or similar designation whether for a specified party

or not, the Credit Union will continue to accept all instructions respecting the

account only from the Applicant and is not obliged to obtain any consent from or

see to the execution of a trust for any other person absent a specific written

agreement by the Credit Union to the contrary.

25. ATTACHMENTS – These Terms and Conditions apply to any attachments to

account opening documents.

26. ASSIGNMENT OR SALE BY CREDIT UNION – The Credit Union may transfer, by

way of assignment, arrangement, sale or otherwise, any or all of its rights under

this Agreement.

27. LIABILITY OF THE CREDIT UNION – The Credit Union is not liable for any delay,

loss, damage or inconvenience which results from providing or failing to provide a

service except where such loss results from technical problems, errors, system

malfunctions for which it is solely responsible. The Credit Union is not responsible

for any failure, error or delay by any third party. Under no circumstances is the

Credit Union responsible for any indirect, consequential, special, aggravated or

punitive damages, however, caused to you or suffered by you regardless of how

caused. The Credit Union is not responsible for any errors which result from you

incorrectly providing any account number, dollar amount or other information

required for the operation of your account(s).