Lost MEMBER CARD® Debit Card or Mastercard call: 1-800-LOST-111
MEMBER CARD® Debit Card
This card allows you instant access to your funds for making purchases at participating merchants and through Automated Teller Machines. All you need is your MEMBER CARD® Debit Card PIN (personal identification number) to gain confidential access to your accounts. Or contact us and we’ll help you get your card pinned.
Withdraw cash at ATMs displaying the ACCULINK®, INTERAC†, AND CIRRUS® LOGOS.
Make deposits at any credit union ATM. Deposits verified next business day at which time you will be able to access the deposited funds.
Transfer money to and from accounts within the same membership number.
Buyer Protection – full 90 days after the purchase using your MEMBER CARD® Debit Card, the item is protected if it’s lost, stolen, dropped and broken or even consumed in a fire (valid claims will be satisfied by either replacing the lost or damaged item, or by cash payment in an amount not to exceed the amount of the total purchase price).
Extended Warranty – doubles the warranty period of a purchased item up to one year, as long as the manufacturer’s warranty is valid in Canada for 5 years or less. Shopping at a merchant who doesn’t offer interac Direct payment – make a purchase using a cheque drawn on your insured account and receive the same protection for your purchase.
Global Payment Mastercard
These cards are accepted worldwide and the funds are automatically debited from your chequing account. If you have a line of credit attached to your chequing account, it will access that as well. With the use of a PIN you can also access cash from ATM machines.
Purchase Protection Insurance – Most purchases you make with your Global Payment card are automatically insured against theft or damage for a full 90 days from the date of purchase.
Extended Warranty Insurance – Doubles the original manufacturer’s warranty up to one extra year on most purchases. COMMON CARRIER TRAVEL INSURANCE – Up to $100,000 for you and your immediate family when you pay for the entire travel tickets by Mastercard including a deposit if there is any.
Accidental Death Insurance – Up to $1000 provided to card holders.
Master Road Assist – Provides 24 hour roadside assistance anywhere in Canada or the continental US at preset reasonable rates.
Mastercard Credit Card
- Come in and apply for a C.U. Mastercard Credit Card
- Join the Flexible Choice Rewards Loyalty Program for as low as $12 a year and earn points on dollars spent
- Redeem points for merchandise, travel packages and travel certificates
- Many card options ranging from No fee to Platinum
- Many Valued Features:
o Global Acceptance
o ATM access
o Lost/Stolen card Assistance
o 90 day Purchase Protection
o Trip Cancellation Insurance
o Emergency Cards and Cash
o MasterRoad Asssist
For more information please come visit our Office Today!
Protect your PIN, protect your money
Interac Association and its members continue to work together to protect you from debit card fraud. You can also play a role in prevention by remembering to protect your Personal Identification Number (PIN) and by practicing debit card safety.
Debit Card Safety Tips
•If you have a chip card, insert the card first. If the point-of-sale device is not chip capable it will prompt you to swipe your card. Avoiding an unnecessary swipe of the card will reduce the potential of your card information being skimmed.
•Use your hand or body to shield your PIN during every transaction conducted at an Automated Banking Machine (ABM) or at the checkout.
•Keep an eye on your debit card when conducting a transaction at the checkout.
•Check your banking statements regularly and contact your financial institution immediately if you detect any unusual activity, for example, purchases you did not make or missing charges.
•Notify your financial institution immediately, if your debit card is lost, stolen or retained by an ABM.
•Memorize your PIN – only you should know it. If you suspect that someone knows your PIN, even a friend or family member, change it immediately.
•Select a unique PIN. Never use obvious information, such as, your telephone number, date of birth, address or Social Insurance Number. These are numbers often stored in the same place as your debit card enabling criminals to easily guess your PIN.
•When using an ABM, if you suspect anything unusual do not use the machine and report it to the financial institution immediately.
•Remember to take your card when the transaction is complete.
•Be alert. If someone is watching you or makes you feel uncomfortable, cancel the transaction and use a different machine.
Remember to insert your chip card first throughout the transition to chip
In an effort to combat debit card skimming and the production of counterfeit cards, Interac Association is transitioning to a new generation of payment card technology, known as chip. Chip technology provides the card with processing power, allowing the card and the terminal to communicate and carry out additional security checks to ensure the card is valid. The full security of a chip transaction is achieved when a chip debit card is inserted into a chip-capable terminal.
Chip debit cards and chip capable ABMs and store terminals are already entering the marketplace; however, given the vast number of debit cards and terminals across Canada that must be upgraded, the transition will not be completed until 2015. During the transition, some magnetic stripe transactions will still continue to take place. As a result, your magnetic stripe can still be skimmed at a terminal that has not been upgraded to chip technology, even if you have a chip card, so it is important to continue to routinely practice debit card safety.
Continue to protect your PIN and check your financial statements regularly. If you have a chip card and are not sure whether the store terminal is chip-capable, insert your card first. If the terminal is not chip capable, it will prompt you to swipe your card. By inserting first, you avoid an unnecessary swipe of your card and reduce the potential of your magnetic stripe being skimmed.
Throughout the transition, financial institutions will continue to aggressively monitor unusual transaction patterns and prevent fraud before it happens, as they do today. In the instance that you become a victim of debit card fraud, you are protected and you will not suffer any financial losses due to circumstances beyond your control.